JOB DESCRIPTION
ATTENDANT EMPLOYEE
A car wash attendant performs various functions in ensuring customers get great satisfaction using our facility. The job description below is not limited to the following list of requirements and maybe amended by your supervisor without written notice as the situation demands it:
- Excellent written and oral communication skills, as well as interpersonal skills
- Ability to interact ethically with customers and fellow employees
- Knowledge of cars and their parts, tools and other necessary equipment
- Greet customers courteously and explain available wash services to them
- Help in processing wash payments to the satisfaction of customers
- Mechanically inclined with the ability to perform small plumbing/electrical work
- Carry out daily maintenance of equipment used in washing to keep them in proper working condition
- Perform cleaning of facility and ensure everything is kept in the appropriate place
- Provide assistance to customers in any area concerning car wash process
- Use water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun to accomplish the required tasks
- Direct cars into the wash area with a pleasant, focused, and competent attitude
- With a sense of urgency, ensure the right thing is done at the right time with customers, office, and fellow teammates
- Ensure company Policies & Procedures are adhered to
- Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
- Ensure the usage of appropriate Personal Protective Equipment (PPE) to minimize exposure to a variety of car wash hazards
- Work in a safe manner and ask questions when in doubt
- Ability to work mornings and afternoons daily on a part-time basis with flexible hours as upon request
- Ability to climb 8-foot ladders
- Ability to ensure safety measures have been taken before tackling a problem
- Ability to troubleshoot problems to find root cause with the upmost safety
- Ability to work standing over long periods of time
- Ability to lift items of moderate weight
- Ability to work outdoor and be efficient in all weather conditions
- Ability to follow directions and correctly implement tasks
- Ability to respond to car wash pages when equipment fails and remedy the cause
- Ability to report to work when requested to assist others in fixing broken equipment
- Ability to Answer phone calls and resolve customer complaints in a courteous matter
- Strong ability to handle the physical demand of the job