Who we are

Our website address is:

Website Visitors

Like most website operators, Cascade Car Wash® (“CCW”) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CCW’s purpose in collecting non-personally identifying information is to better understand how CCW’s visitors use its website. CCW also collects potentially personally-identifying information like Internet Protocol (IP) addresses. By using the Cascade Car Wash® website, you consent to the data practices described in this statement.

What personal data we collect and why we collect it

This Website is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this Website constitutes your agreement to such terms, conditions and notices. The names, trademarks, photos, videos, service marks and logos appearing on this site may not be used in any advertising or publicity, or otherwise to indicate the CCW sponsorship of or affiliation with any product or service. CCW makes no guarantees or warranties as to the accuracy or completeness of our results to be obtained from accessing and using the information. CCW shall not be liable to any user or anyone else for any inaccuracy, error or omission, regardless of cause, in the CCW site or for any damages resulting therefrom. Users entering materials on any of these Web pages are responsible for the content of that material. CCW has no responsibility for the content of any messages or information posted by users. However, CCW retains the right, which it may or may not exercise, in its sole discretion, to review, edit or delete from the service any third-party material which CCW deems to be illegal, offensive or otherwise inappropriate. Users may through hypertext or other computer “links” gain access to other sites on the Internet which are not part of CCW’s Web pages. CCW assumes no responsibility for any material outside of CCW’s Web pages which may be accessed through any such “links,” and does not exert any editorial or other control over those other sites. The privacy policies and practices contained in this Privacy Statement do not apply to any external links. This Privacy Statement only applies to this CCW site or any future sites that CCW may develop. It does not cover sites that are linked to our sites for which we are not responsible (“linked-sites”, “Useful Links”). These linked-sites will have their own policies and practices which may be different from ours. We therefore encourage you to familiarize yourself with the policies and practices of the linked-sites, especially if you provide personal information to them. CCW is committed to the Internet as a powerful means of communication, research and doing business. And CCW is committed to your privacy. To protect your privacy while allowing you to utilize all that CCW has to offer, we have developed and follow certain principles for audience and user privacy and data protection. CCW collects personal information about our users during registration for promotional notifications, payment processing, use of our site services, and order forms for our publications/newsletters. We may aggregate the data we collect to create a demographic picture of the audiences in order to improve site services. Personal information, such as your name and address, is used to service your account and to inform you about updates to our products and services. All tools and information provided are subject to change without prior notice. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. CCW does NOT rent, sell, or share your personal information with other people or non-affiliated companies. As new features are added to the site or legal requirements change, this privacy policy may be modified. Any changes to CCW’s privacy policy will be posted online. By accessing the site, you agree to be bound by CCW’s privacy policy including any posted changes. This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and shall be governed by and construed in accordance with the laws of the State of Ohio without regard to the conflicts of laws provisions therein. In the event that any of the provisions of this Agreement shall be held to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

Collection of your Personal Information

CCW collects personally identifiable information, such as your e-mail address, name, home or work address or telephone numbers. CCW also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by CCW or affiliates. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by CCW for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CCW Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CCW public message boards, this information may be collected and used by others.

Use of your Personal Information

CCW collects and uses your personal information to operate the CCW Web site and deliver the services you have requested. CCW also uses your personally identifiable information to inform you of other products or services available from CCW and its affiliates. CCW may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. CCW does not sell, rent or lease its customer lists to third parties. CCW may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CCW may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CCW, and they are required to maintain the confidentiality of your information. CCW does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. CCW keeps track of the Web sites and pages our customers visit within CCW, in order to determine what CCW services are the most popular. This data is used to deliver customized content and advertising within CCW to customers whose behavior indicates that they are interested in a particular subject area. CCW Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CCW or the site; (b) protect and defend the rights or property of CCW; and, (c) act under exigent circumstances to protect the personal safety of users of CCW, or the public.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to a third party such as Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


The CCW Web site use “Cookies” to help you personalize your online experience. Cookies are tiny text files stored by a user’s browser (e.g. EDGE, Internet Explorer, Safari, Firefox, Chrome, etc.) to save information for use in subsequent interactions with the site. This information can be anything that is known to the website owner and may include but is not limited to any content you provide via a form on the site, content you view, the date and time that you view this content, the products you purchase, or your location information. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CCW pages, or register with CCW site or services, a cookie helps CCW to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CCW Web site, the information you previously provided can be retrieved, so you can easily use the CCW features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CCW services or Web sites you visit. We collect no personally identifiable information except for information you explicitly submit on this website. You are not required to accept any cookies to use this site. We use third-party cookies (such as the Google Analytics, MailChimp, WooCommerce, Stripe, and DoubleClick cookies) to gain insights about the demographics and usage behavior of our visitors and to serve advertising to them across the Internet.

Please see the cookie policy by clicking here.
Please see the Google cookie policy by clicking here.  & DoubleClick_Cookie
Please see the MailChimp cookie policy by clicking here.
Please see the WooCommerce cookie policy by clicking here.
Please see the Stripe cookie policy by clicking here. 
Please see the Exact cookie Policy by clicking here.

Security of your Personal Information

CCW secures your personal information from unauthorized access, use or disclosure. CCW secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. CCW SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY (A) FOR LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR TECHNOLOGY, OR (B) ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF REVENUES AND LOSS OF PROFITS.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share and store your data with

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.  We will also store comments or reviews, if you choose to leave them.

The following are third party extensions that we use on our site and their Privacy Polices.  Please read them carefully as they apply to all users:

  • Google Analytics This website uses Google Analytics to help analyze how visitors use this site. Google Analytics utilizes the data it collects to track and examine the use of our website, to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Data collected: Cookie and Usage Data. Google’s Privacy Policy | Opt Out
  • Google Analytics Demographics and Interest Reporting We use the Demographics and Interest Reporting feature in Google Analytics to gain insights regarding the demographics and interests of our website visitors. Data collected: Cookie and Usage Data. Google’s Privacy Policy
  • Google Display Network Impression Reporting We use the Display Network Impression Reporting feature in Google Analytics to measure the effect of different types of ads on user behavior. Data collected: Cookie and Usage Data. Google’s Privacy Policy
  • Google AdWords conversion tracking Google AdWords conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google AdWords advertising network with actions performed on our website. Data collected: Cookie and Usage Data. Google’s Privacy Policy
  • MailChimp This website uses entered personal information to inform customers of upcoming promotions and discounts.   |Mailchimp Privacy Policy|
  • SUMO is a marketing tools to help eCommerce businesses grow. |SUMO|
  • Hamilton Manufacturing Corp.
  • Exact Payments, LLC and its subsidiary provides secure payment solutions on our site.
  • Points to Partner is a company managing Customer Value Cards.
  • Stripe, Inc. is an online payment processing service for internet businesses. Stripe will collect and use personal data in order to process payments.
  • reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. |Privacy Policy|
  • WooCommerce is a marketing tools to help eCommerce businesses.  WooCommerce collects information about you during the checkout process on our store.
  • is an open source website or blog builder.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Location Managers can access:

    • Order information like what was purchased, when it was purchased and where it should be sent, and
    • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Re-marketing and Behavioral Targeting: We use the following third-party advertising vendors that use cookies to show you our ads across the Internet based on your past visits to our website properties or your previous web browsing behavior.

  • Google AdWords Remarketing We use Google AdWords Remarketing to advertise across the Internet, in particular on the Google Display Network. AdWords Remarketing will display ads to you based on what parts of our websites you have viewed. Google utilizes cookies for this purpose. This allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. Data collected: Cookie and Usage Data. Google’s Privacy Policy | Opt Out
  • Remarketing through Google Analytics for Display Advertising Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its cookies with the AdWords advertising network. Data collected: Cookie and Usage Data. Privacy PolicyOpt Out
  • You can generally opt-out of receiving personalized ads from third party advertisers who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out page on the DAA site.
  • You can opt out of personalized online ads from members of the Network Advertising Initiative by visiting the opt-out page of the NAI site.
  • MailChimp This website uses entered personal information to inform customers of upcoming promotions and discounts.   |Mailchimp Privacy Policy|
  • SUMO is a marketing tools to help eCommerce businesses grow. |SUMO|
  • Hamilton Manufacturing Corp.
  • Points to Partner is a company managing CVC.
  • Stripe, Inc. is an online payment processing service for internet businesses.
  • reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. |Privacy Policy|
  • WooCommerce is a marketing tools to help eCommerce businesses grow.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.  If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.  If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.  YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.  Further information about handling user data, can be found in the data protection declaration of YouTube under


Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.  If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.  If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.  For more information on how to handle user data, please refer to the Vimeo Privacy Policy at

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.  For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.  If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at and in Google’s privacy policy at


On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site. When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact forms

Cascade Car Wash welcomes your comments regarding this Statement of Privacy. If you believe that CCW has not adhered to this Statement, please contact CCW at the address below. We will use commercially reasonable efforts to promptly determine and remedy the problem.  You may e-mail us at: